Shipping policy

SHIPPING POLICY

ORDER PROCESSING

Orders are normally prepared for shipment within 3–5 business days after payment is confirmed. Business days exclude weekends and holidays. Processing times might be longer during product launches, promotions, severe weather, or periods of unusually high demand.

SHIPPING RATES

Available shipping methods, estimated delivery times, and charges are displayed during checkout. Delivery estimates begin after the order has been processed and accepted by the carrier.

TRACKING

When tracking is available, customers will receive a shipping-confirmation email containing the tracking information.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address. Contact xsportsmandrink@gmail.com immediately if an address needs to be corrected. We cannot guarantee changes after an order has entered processing or shipped.

DELAYS

Carrier delays, severe weather, holidays, and other circumstances outside our control can affect delivery. If we cannot ship within the promised timeframe, we will contact the customer and provide options consistent with applicable law.

LOST OR DAMAGED PACKAGES

If an order arrives damaged or appears to be lost, contact xsportsmandrink@gmail.com with the order number, tracking information, and photographs when applicable. We will review the issue and provide further instructions.

SHIPPING AVAILABILITY

Shipping destinations and any geographic restrictions will be displayed at checkout. We do not ship to locations that Shopify or the selected carrier identifies as unavailable or restricted.

Contact: xsportsmandrink@gmail.com